Legal

Privacy Policy

Last updated: January 2026

Akko Tours ("we," "us," or "our") operates the website akkotours.pro and provides guided walking tours in Akko Old City. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book a tour.

1. Information We Collect

We may collect the following types of information:

  • Contact information: Name, email address, phone number, and message content submitted through our contact form.
  • Booking details: Tour preferences, group size, and preferred dates when you inquire about or reserve a walk.
  • Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and process tour bookings
  • Send confirmation details and tour-related communications
  • Improve our website and understand visitor behavior
  • Comply with legal obligations under Israeli law

3. Cookies

Our website uses cookies — small text files stored on your device — to remember your cookie consent preference and to analyze site traffic. When you first visit, a cookie banner appears in the bottom-left corner of the page. You may accept or decline non-essential cookies at any time.

Essential cookies required for basic site functionality cannot be disabled. If you decline analytics cookies, we will not set tracking cookies on your device.

Types of Cookies We Use

  • Consent cookie (ak-cookie-consent): Stores your cookie preference in localStorage. Duration: persistent until cleared.
  • Analytics cookies: If accepted, help us understand how visitors use our site. Duration: up to 12 months.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist with email delivery or website hosting, bound by confidentiality agreements
  • Legal authorities when required by applicable law

5. Data Retention

Contact form submissions and booking records are retained for up to three years for customer service and legal compliance purposes. Analytics data is aggregated and anonymized after 26 months.

6. Your Rights

Under applicable privacy regulations, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal retention requirements
  • Withdraw consent for non-essential cookies at any time

To exercise these rights, contact us at walk@akkotours.pro.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Akko Tours
3 Weizmann Street, Acre (Akko) 2411001, Israel
Email: walk@akkotours.pro
Phone: +972 4 555 7707
Company No. 516207707